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Outage in MongoDB

Atlas for Government control plane is offline

Resolved Major
March 19, 2025 - Started about 1 year ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating the issue. The Atlas for Government UI, API, and batch processing services are currently offline. Existing databases should be unaffected.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 03/19/2025 03:53PM

The issue has been resolved.

MONITORING about 1 year ago - at 03/19/2025 03:25PM

Atlas for Government control plane is back online. Monitoring.

IDENTIFIED about 1 year ago - at 03/19/2025 03:19PM

Existing Atlas database clusters are unaffected. We're continuing to work on control plane remediation.

IDENTIFIED about 1 year ago - at 03/19/2025 03:04PM

We have identified the issue with our infrastructure and are working on remediation.

INVESTIGATING about 1 year ago - at 03/19/2025 02:52PM

We are currently investigating the issue. The Atlas for Government UI, API, and batch processing services are currently offline. Existing databases should be unaffected.

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