Outage in MongoDB Cloud

MongoDB Atlas: M0, M2, M5, Serverless, and Flex tier cluster changes delayed

Resolved Minor
March 20, 2025 - Started 13 days ago - Lasted about 2 hours
Official incident page

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Outage Details

We have identified an issue modifying IP access lists for M0/M2/M5, Flex, and Serverless clusters. Affected Projects will see the "blue bar" for an extended period of time. Clusters without changes pending are not affected.
Components affected
MongoDB Cloud
Latest Updates ( sorted recent to last )
RESOLVED 13 days ago - at 03/20/2025 09:12PM

This incident has been resolved.

MONITORING 13 days ago - at 03/20/2025 09:04PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 13 days ago - at 03/20/2025 07:12PM

We have identified an issue making cluster configuration changes to M0/M2/M5, Flex, and Serverless clusters. Affected Projects will see the "blue bar" for an extended period of time. This is also impacting the creation of new clusters of those types as well as restores to them.

Clusters without changes pending are not affected.

IDENTIFIED 13 days ago - at 03/20/2025 07:08PM

We have identified an issue modifying IP access lists for M0/M2/M5, Flex, and Serverless clusters. Affected Projects will see the "blue bar" for an extended period of time. Clusters without changes pending are not affected.

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