Outage in MongoDB Cloud

Atlas Cluster Creation and Modification Delays in GCP Ohio (us-east5) region

Resolved Minor
March 29, 2025 - Started 3 days ago - Lasted about 6 hours
Official incident page

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Outage Details

GCP is not successfully completing request in the us-east5-c zone and we are investigating the issue.
Components affected
MongoDB Cloud
Latest Updates ( sorted recent to last )
MONITORING 3 days ago - at 03/29/2025 11:09PM

The GCP incident is still ongoing and we continue to see delays in creating and modifying Atlas clusters hosted in the us-east5 region.

GCP estimated full recovery may take several hours. For details on the incident, please visit your GCP support cases page.

IDENTIFIED 3 days ago - at 03/29/2025 09:58PM

GCP confirmed there is connectivity issues with multiple Google Cloud services in zone us-east5-c starting at March 29, 2025 at 8:26:32 PM UTC.

Due to this customers may experience delays creating and modifying Atlas clusters hosted in this region.

For details, please visit your GCP support page.

INVESTIGATING 3 days ago - at 03/29/2025 09:22PM

GCP is not successfully completing request in the us-east5-c zone and we are investigating the issue.

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