Outage in MongoDB Cloud
MongoDB Atlas and Cloud Manager: Alerts paused and metrics delayed
Resolved Minor
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Outage Details
We have identified an issue with Cloud Manager and Atlas that is causing alerts to be paused and metrics data to be delayed. Underlying cluster health is unaffected, but we may have sent false host down alerts for some clusters.
Components affected
MongoDB CloudLatest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 04/09/2025 05:45PM
This incident has been resolved.
MONITORING
about 1 month ago - at 04/09/2025 03:45PM
Alerts processing is enabled and metrics data is being ingested normally. We are continuing to monitor closely to ensure the issue has been successfully mitigated.
IDENTIFIED
about 1 month ago - at 04/09/2025 02:36PM
We have identified an issue with Cloud Manager and Atlas that is causing alerts to be paused and metrics data to be delayed. Underlying cluster health is unaffected, but we may have sent false host down alerts for some clusters.
Latest MongoDB Cloud outages
Atlas Clusters restore failures - 10 days ago
Delayed Atlas metrics processing - 16 days ago
MongoDB Atlas and Cloud Manager: Alerts Paused - 29 days ago
MongoDB Atlas and Cloud Manager: Metrics Delayed - about 1 month ago
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