Outage in MongoDB Cloud

MongoDB Atlas and Cloud Manager: Metrics Delayed

Resolved Minor
April 16, 2025 - Started 4 days ago - Lasted about 2 hours
Official incident page

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Outage Details

We are investigating an issue affecting Cloud Manager and Atlas. Metrics data is delayed and alerting is paused. Cluster health is unaffected, but we may have sent false host down alerts for some clusters.
Components affected
MongoDB Cloud
Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 04/16/2025 04:37PM

This incident has been resolved.

MONITORING 4 days ago - at 04/16/2025 03:49PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 4 days ago - at 04/16/2025 03:27PM

We've identified the issue and are working towards a resolution.

INVESTIGATING 4 days ago - at 04/16/2025 03:09PM

We are investigating an issue affecting Cloud Manager and Atlas. Metrics data is delayed and alerting is paused. Cluster health is unaffected, but we may have sent false host down alerts for some clusters.

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