Outage in MongoDB Cloud

MongoDB Atlas and Cloud Manager: Alerts paused and metrics delayed

Resolved Minor
April 14, 2025 - Started 7 days ago - Lasted about 1 hour
Official incident page

Need to monitor MongoDB Cloud outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including MongoDB Cloud, and never miss an outage again.
Start Free Trial

Outage Details

We are investigating an issue affecting Cloud Manager and Atlas. Metrics data is delayed and alerting is paused. Cluster health is unaffected, but we may have sent false host down alerts for some clusters.
Components affected
MongoDB Cloud
Latest Updates ( sorted recent to last )
RESOLVED 7 days ago - at 04/14/2025 04:39AM

We have confirmed sustained recovery. All systems continue to operate normally.

MONITORING 7 days ago - at 04/14/2025 04:16AM

Our systems have automatically recovered from a transient network connectivity issue. Metrics data is current and alerting is functional. All systems are operating normally. We are continuing to monitor.

INVESTIGATING 7 days ago - at 04/14/2025 03:54AM

We are continuing to investigate this issue.

INVESTIGATING 7 days ago - at 04/14/2025 03:54AM

We are investigating an issue affecting Cloud Manager and Atlas. Metrics data is delayed and alerting is paused. Cluster health is unaffected, but we may have sent false host down alerts for some clusters.

Tired of not knowing when third party vendors are down?

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3950 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook