Outage in Mono

Important: Scheduled Maintenance

Resolved Minor
September 10, 2025 - Started about 2 months ago - Lasted about 18 hours
Official incident page

Incident Report

We will be carrying out a scheduled maintenance today, Wednesday, 10th of September, 2025, to improve our core infrastructure and ensure more reliable and efficient services for your business. The maintenance process will start from 9 PM till 12 AM (WAT) on the 11th of September, 2025. During this time, please note that all services [Payments, Connect, Lookup, Prove, Dashboard, etc] will be temporarily unavailable, so your users may be unable to link accounts, verify their details, or make payments using Mono. We understand how this will impact your business operations, and we sincerely apologize for any inconvenience this may cause you and your customers. We will notify you as soon as our services are fully restored.

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 09/11/2025 07:00AM

This incident has been resolved.

INVESTIGATING about 2 months ago - at 09/10/2025 01:28PM

We will be carrying out a scheduled maintenance today, Wednesday, 10th of September, 2025, to improve our core infrastructure and ensure more reliable and efficient services for your business. The maintenance process will start from 9 PM till 12 AM (WAT) on the 11th of September, 2025.

During this time, please note that all services [Payments, Connect, Lookup, Prove, Dashboard, etc] will be temporarily unavailable, so your users may be unable to link accounts, verify their details, or make payments using Mono.

We understand how this will impact your business operations, and we sincerely apologize for any inconvenience this may cause you and your customers. We will notify you as soon as our services are fully restored.

Latest Mono outages

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