Outage in Monotype

Error rate increased on Enterprise

Resolved Minor

April 21, 2026 - Started 16 days ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

Monotype's Enterprise services experienced increased error rates for 1.3 hours, affecting MyLibrary, DashBoard, Browse, and Foundries components. The engineering team identified and applied a fix, with services beginning to recover and full resolution confirmed after a monitoring period.

We’re aware of an issue currently affecting Enterprise services and are actively investigating. Our engineering team is on it, and we’re working to get everything back to normal as quickly as possible. We’ll keep you updated right here.

Components affected

Monotype DashBoard Monotype Browse Monotype Foundries Monotype MyLibrary

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Latest Updates ( sorted recent to last )

RESOLVED 16 days ago - at 04/21/2026 10:56AM

The issue has been fully resolved, and all services are now functioning normally. We sincerely apologize for the disruption and appreciate your patience throughout the process.

MONITORING 16 days ago - at 04/21/2026 10:26AM

We’re closely monitoring system performance to ensure everything remains stable. We’ll keep watching things and share any updates here.

IDENTIFIED 16 days ago - at 04/21/2026 10:10AM

We have identified the issue. The fix has been applied, and we’re starting to see services recover. We’re closely monitoring system performance to ensure everything remains stable. We’ll keep watching things and share any updates here.

INVESTIGATING 16 days ago - at 04/21/2026 09:38AM

Latest Monotype outages

Error rate increased on Enterprise - 9 days ago

Error rate increased on Enterprise - 24 days ago

Incident on Foundry Platform - about 1 month ago

Error rate increased on Enterprise and Extensis Connect Login - 2 months ago

Error rate increased on Enterprise Login - 2 months ago

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