Outage in Monotype

Error rate increased on Enterprise

Resolved Minor

May 26, 2026 - Started about 22 hours ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

Monotype's Enterprise services experienced increased error rates affecting multiple components including MyLibrary, Foundries, DashBoard, Font-Sync, Usage And Reports, Browse, Manage, and Web Font Hosting, with search functionality specifically impacted. The engineering team identified the root cause and applied a fix after approximately 40 minutes of investigation. All services were fully restored and functioning normally after 1.1 hours of total downtime.

We’re aware of an issue currently affecting Enterprise services and are actively investigating. Our engineering team is on it, and we’re working to get everything back to normal as quickly as possible. We’ll keep you updated right here.

Components affected

Monotype MyLibrary Monotype Foundries Monotype DashBoard Monotype Font-Sync Monotype Usage And Reports Monotype Browse Monotype Manage Monotype Web Font Hosting

Trusted by 1,000+ teams

The Status Page Aggregator with Early Outage Detection

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

Start Free Trial Learn More

Latest Updates ( sorted recent to last )

RESOLVED about 21 hours ago - at 05/26/2026 03:12PM

The issue has been fully resolved, and all services are now functioning normally. We sincerely apologize for the disruption and appreciate your patience throughout the process.

MONITORING about 21 hours ago - at 05/26/2026 03:07PM

We have identified the issue. The fix has been applied, and we’re starting to see services recover. We’re closely monitoring system performance to ensure everything remains stable. We’ll keep watching things and share any updates here.

IDENTIFIED about 21 hours ago - at 05/26/2026 02:52PM

We have identified the issue affecting search functionality on Enterprise. Our team is working diligently to implement a solution. We will provide updates as soon as more information is available. Thank you for your patience.

INVESTIGATING about 22 hours ago - at 05/26/2026 02:11PM

Latest Monotype outages

Enterprise Browse Is Impacted - 1 day ago

Error rate increased on Enterprise - 15 days ago

Error rate increased on Enterprise - 29 days ago

Error rate increased on Enterprise - about 1 month ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook