Outage in Monotype
Error rate increased on WhatTheFont
Resolved MinorIncident Report
Summary AI Generated
WhatTheFont on Monotype's Enterprise platform experienced elevated error rates for approximately 2.5 hours. The issue was identified as stemming from a third-party service provider and required coordination with that provider to resolve. A fix was applied and confirmed, with all services returning to normal operation.
We’re aware of an issue currently affecting WhatTheFont and are actively investigating. Our engineering team is on it, and we’re working to get everything back to normal as quickly as possible. We’ll keep you updated right here.
Components affected
Monotype WhatTheFontTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 10/01/2026 10:53PM
The issue affecting WhatTheFont functionality on Enterprise has been resolved. All services are now operating normally. We apologize for the disruption and appreciate your patience while we worked to fix the problem.
MONITORING
1 day ago - at 10/01/2026 10:45PM
We have applied the fix affecting WhatTheFont functionality on Enterprise. Closely monitoring system performance to ensure everything remains stable. We’ll keep watching things and share any updates here.
IDENTIFIED
1 day ago - at 10/01/2026 09:21PM
We have identified the issue affecting WhatTheFont functionality on Enterprise. Our team is coordinating with a third-party service provider for the fix. We will provide updates as soon as more information is available. Thank you for your patience.
INVESTIGATING
1 day ago - at 10/01/2026 08:27PM
We’re aware of an issue currently affecting WhatTheFont and are actively investigating. Our engineering team is on it, and we’re working to get everything back to normal as quickly as possible. We’ll keep you updated right here.
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