Outage in Monotype
Error rate increased on Enterprise
Resolved MinorIncident Report
Summary AI Generated
Monotype experienced a minor incident lasting approximately 1.5 hours in which error rates increased across Enterprise services, impacting the Dashboard, Browse, MyLibrary, and Manage components. The issue was traced to a problem with search functionality, and a fix was applied shortly after identification. All affected services were confirmed fully restored by 08:13 UTC on September 22, 2026.
We’re aware of an issue currently affecting Enterprise services and are actively investigating. Our engineering team is on it, and we’re working to get everything back to normal as quickly as possible. We’ll keep you updated right here.
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Latest Updates ( sorted recent to last )
RESOLVED
11 days ago - at 09/22/2026 08:13AM
The issue has been fully resolved, and all services are now functioning normally. We sincerely apologize for the disruption and appreciate your patience throughout the process.
MONITORING
11 days ago - at 09/22/2026 07:48AM
The fix has been applied, and we’re starting to see services recover. We’re closely monitoring system performance to ensure everything remains stable. We’ll keep watching things and share any updates here.
IDENTIFIED
11 days ago - at 09/22/2026 07:38AM
We have identified the issue affecting search functionality on Enterprise. Our team is working diligently to implement a solution. We will provide updates as soon as more information is available. Thank you for your patience.
INVESTIGATING
11 days ago - at 09/22/2026 06:44AM
We’re aware of an issue currently affecting Enterprise services and are actively investigating. Our engineering team is on it, and we’re working to get everything back to normal as quickly as possible. We’ll keep you updated right here.
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