Outage in Monta
Cost Groups involving TREFOR + KONSTANT
Resolved Minor
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Outage Details
Components affected
Monta Smart chargeLatest Updates ( sorted recent to last )
This incident has been resolved.
The tariffs have been updated, and you should no longer experience the issue.
We're sorry for the inconvenience.
We've identified an issue related to charge points that have Cost Groups applied to them, which involve respectively the tariffs KONSTANT and TREFOR.
Users are experiencing issues when attempting to plan a SmartCharge when the above is the case.
Additionally, the data shown in their Insights will be affected likewise.
Scheduled Charges and Regular Charges are unaffected.
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