Outage in Moody's
Address Search feature not working
Resolved MinorIncident Report
Summary AI Generated
Moody's Maxsight experienced a disruption to the address search feature when adding new entities, caused by an issue with an external provider. The incident affected all regional instances (UAE, USA, and EU) for 1.4 hours. The issue was resolved after working with the external provider to restore the service.
We’re currently experiencing an issue with the address search feature when adding a new entity in Maxsight. This is due to a disruption with our external provider, and we’re actively working with them to resolve the issue as quickly as possible. Thank you for your patience.
Components affected
Moody's 🇪🇺 EU - eu.maxsight.com Moody's 🇦🇪 UAE - ae.maxsight.com Moody's 🇺🇸 USA - us.maxsight.comTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
19 days ago - at 06/01/2026 10:28AM
This incident has been resolved.
INVESTIGATING
19 days ago - at 06/01/2026 10:07AM
We are continuing to investigate this issue.
INVESTIGATING
19 days ago - at 06/01/2026 09:08AM
We’re currently experiencing an issue with the address search feature when adding a new entity in Maxsight. This is due to a disruption with our external provider, and we’re actively working with them to resolve the issue as quickly as possible. Thank you for your patience.
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