Outage in Moody's
Issues with Entity Management page and Entity search results
Resolved MinorIncident Report
Summary AI Generated
Moody's experienced issues with the Entity Management page where new profiles and entities were not displaying correctly, and entity search results showed inaccuracies. The problem affected the EU region (eu.maxsight.com) and was a recurring issue that had previously occurred the day before. The incident was resolved after 1.8 hours with the engineering team restoring normal service functionality.
We are currently experiencing an issue affecting the display of new profiles and entities on the Entity Management page. This issue, which first occurred yesterday, has reappeared today and may cause some inaccuracies in profile and entity search results. Our engineering team is actively working to resolve this and expects service to be restored shortly. We are also pursuing a long-term solution to prevent this from happening in the future. Thank you for your patience.
Components affected
Moody's 🇪🇺 EU - eu.maxsight.comTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
16 days ago - at 06/04/2026 12:11PM
This incident has been resolved.
INVESTIGATING
16 days ago - at 06/04/2026 10:25AM
We are currently experiencing an issue affecting the display of new profiles and entities on the Entity Management page. This issue, which first occurred yesterday, has reappeared today and may cause some inaccuracies in profile and entity search results. Our engineering team is actively working to resolve this and expects service to be restored shortly. We are also pursuing a long-term solution to prevent this from happening in the future. Thank you for your patience.
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