Moody's experienced issues with their Entity Management page where new profiles and entities were not displaying properly, and entity search results were showing inaccuracies. The problem affected the EU region (eu.maxsight.com) for 1.9 hours before being resolved. The engineering team implemented corrective measures and monitored the service until full restoration was confirmed.
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This incident has been resolved.
We are continuing to monitor following actions taken to restore service.
We have taken measures to help restore service and we are currently monitoring the situation.
We are aware of an issue affecting the display of new profiles and entities on the Entity Management page, as well as some inaccuracies in profile and entity search results. Our engineering team is actively working to resolve this as quickly as possible. Thank you for your patience.
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