Outage in Moody's
Issues with Entity Management page and Entity search results
Resolved MinorIncident Report
Summary AI Generated
Moody's experienced a 5.7-hour incident affecting the Entity Management page where newly created profiles failed to appear immediately and search/filtering returned outdated results. The issue impacted the EU region (eu.maxsight.com) and prevented users from seeing up-to-date entity information in the management interface. Engineers identified the root cause and implemented a fix to restore normal functionality.
We are currently experiencing an issue affecting the display of new profiles and entities on the Entity Management page.
The issue is resulting in newly created profiles not immediately appearing in the Entity management screen and search/filtering the page may show outdated results.
Our engineers are working to resolve this as quickly as possible.
Components affected
Moody's 🇪🇺 EU - eu.maxsight.comTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
11 days ago - at 06/09/2026 04:35PM
This incident has been resolved.
IDENTIFIED
11 days ago - at 06/09/2026 02:21PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
11 days ago - at 06/09/2026 01:04PM
We are continuing to investigate this issue.
INVESTIGATING
11 days ago - at 06/09/2026 12:07PM
We are continuing to investigate this issue.
INVESTIGATING
11 days ago - at 06/09/2026 10:57AM
We are currently experiencing an issue affecting the display of new profiles and entities on the Entity Management page.
The issue is resulting in newly created profiles not immediately appearing in the Entity management screen and search/filtering the page may show outdated results.
Our engineers are working to resolve this as quickly as possible.
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