Outage in MoonPay

Delayed Transactions - Multiple Networks

Resolved Minor
May 09, 2024 - Started over 1 year ago - Lasted about 5 hours
Official incident page

IsDown continuously monitors the MoonPay status page and multiple sources to provide up-to-date information. Check back with us for the latest MoonPay uptime status.

Outage Details

We're experiencing delays with transaction delivery, we are working to fix this and we will update the status once we have further updates.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 05/09/2024 03:29PM

This incident has been resolved.

MONITORING over 1 year ago - at 05/09/2024 01:28PM

A fix has been implemented and all delayed transactions are now being completed.

IDENTIFIED over 1 year ago - at 05/09/2024 11:21AM

We are aware that some users may be experiencing a delay in completing transactions. Our team has identified the root cause with a 3rd party vendor and is working with the vendor to resolve the issue.
We will provide an update shortly.

INVESTIGATING over 1 year ago - at 05/09/2024 11:05AM

We're experiencing delays with transaction delivery, we are working to fix this and we will update the status once we have further updates.

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