Outage in MoonPay

[Scheduled Maintenance] MoonPay API Production Database

Resolved Minor
October 19, 2024 - Started about 1 year ago - Lasted about 2 hours
Official incident page

Incident Report

We are planning a routine maintenance operation for our MoonPay API Production Database to ensure continued optimal performance and security. This maintenance will require a temporary downtime of the platform, including the widget, for an estimated duration of 1 hour. While we strive to minimize downtime, we prioritize a thorough maintenance process to maximize future stability.
Components affected
MoonPay Credit & Debit Cards MoonPay EUR bank transfers (SEPA) MoonPay GBP Bank Transfers (Faster Payments) MoonPay Google Pay MoonPay Apple Pay MoonPay GBP Open Banking Payments MoonPay API MoonPay Widget MoonPay Dashboard
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 10/19/2024 07:08AM

Maintenance has concluded and systems are working as expected.

MONITORING about 1 year ago - at 10/19/2024 06:28AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 1 year ago - at 10/19/2024 05:05AM

We are planning a routine maintenance operation for our MoonPay API Production Database to ensure continued optimal performance and security. This maintenance will require a temporary downtime of the platform, including the widget, for an estimated duration of 1 hour. While we strive to minimize downtime, we prioritize a thorough maintenance process to maximize future stability.

Latest MoonPay outages

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