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Outage in MoonPay

Column Bank Fraud Group

Resolved Major
March 17, 2026 - Started about 2 months ago - Lasted about 10 hours
Official incident page

Incident Report

On March 10th the fraud team spotted an Increase on US Cards via the Bank Column Bank. The group has completed $303,237.21 in TTV since its first spike on or after February 23, 2026. We have noted exampled of new users targeting this bank with transactions just below the IDV transaction amount threshold. We believe forcing them to IDV would stop the majority of this traffic. We are currently looking to place a rule that would force IDV for user of this bank as a whole. Incident impact subject to change.
Latest Updates ( sorted recent to last )
INVESTIGATING about 2 months ago - at 03/17/2026 09:40PM

On March 10th the fraud team spotted an Increase on US Cards via the Bank Column Bank.

The group has completed $303,237.21 in TTV since its first spike on or after February 23, 2026. We have noted exampled of new users targeting this bank with transactions just below the IDV transaction amount threshold. We believe forcing them to IDV would stop the majority of this traffic. We are currently looking to place a rule that would force IDV for user of this bank as a whole.

Incident impact subject to change.

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