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Outage in MoonPay

Delays processing Apple Pay payments

Resolved Minor
May 06, 2026 - Started 25 days ago - Lasted about 2 hours
Official incident page

Incident Report

We've that payments with Apple Pay and taking longer than expected for some users. We're currently investigating the issue, and will provide an update soon.
Components affected
MoonPay Apple Pay
Latest Updates ( sorted recent to last )
RESOLVED 25 days ago - at 05/06/2026 01:04PM

This incident has been resolved.

MONITORING 25 days ago - at 05/06/2026 11:54AM

We deployed a fix that reduced the number of affected users. We’re continuing to monitor the situation and will apply further fixes if needed.

IDENTIFIED 25 days ago - at 05/06/2026 10:54AM

We identified an issue with payments using Apple Pay, which are taking too long for some users. We're currently fixing the issue, and will provide an update soon.

INVESTIGATING 25 days ago - at 05/06/2026 10:47AM

We've that payments with Apple Pay and taking longer than expected for some users. We're currently investigating the issue, and will provide an update soon.

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