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Outage in MoonPay

Balances in the MoonPay app are not loading

Resolved Major
May 22, 2026 - Started 1 day ago - Lasted about 1 hour
Official incident page

Incident Report

Balances in the MoonPay app are not loading. We're currently investigating the issue, and will provide an update soon.
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 05/22/2026 03:34PM

The impact from the issue is over.

MONITORING 1 day ago - at 05/22/2026 03:18PM

We investigated the issue, deployed a fix and we're monitoring.

IDENTIFIED 1 day ago - at 05/22/2026 02:49PM

Balances in the MoonPay app are not loading. We're currently investigating the issue, and will provide an update soon.

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