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Outage in MoonPay

Issue loading token information

Resolved Minor
July 16, 2026 - Started 4 days ago - Lasted about 1 hour
Official incident page

Incident Report

We've spotted an issue with one of our providers that prevents the app from loading token information. We notified the provider and are currently investigating a mitigation.
Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 07/16/2026 09:42AM

Provider is back online and our app is working as normal.

IDENTIFIED 4 days ago - at 07/16/2026 08:51AM

We've spotted an issue with one of our providers that prevents the app from loading token information. We notified the provider and are currently investigating a mitigation.

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