Outage in MoonPay
Issues loading Bitcoin balances in the MoonPay app
Resolved MajorIncident Report
Some users are experiencing an incorrect Bitcoin wallet balance on their MoonPay app.
We're investigating the issue and expect balances to show up correctly soon.
Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 04/15/2025 09:26AM
The balance loading issue has been resolved.
INVESTIGATING
6 months ago - at 04/15/2025 07:53AM
Some users are experiencing an incorrect Bitcoin wallet balance on their MoonPay app.
We're investigating the issue and expect balances to show up correctly soon.
Latest MoonPay outages
Issues affecting login to Moonpay - about 3 hours ago
BTC Balances are not loading on the app - 1 day ago
Some features may be unavailable or degraded - 2 days ago
Processing of some transactions is delayed - 5 days ago
Issue displaying Tron balances - 9 days ago
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