Outage in MoonPay
Issues loading Bitcoin balances in the MoonPay app
Resolved MajorIncident Report
Some users are experiencing an incorrect Bitcoin wallet balance on their MoonPay app.
We're investigating the issue and expect balances to show up correctly soon.
Latest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 04/15/2025 09:26AM
The balance loading issue has been resolved.
INVESTIGATING
11 months ago - at 04/15/2025 07:53AM
Some users are experiencing an incorrect Bitcoin wallet balance on their MoonPay app.
We're investigating the issue and expect balances to show up correctly soon.
Latest MoonPay outages
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Interac Processing Delays - about 1 month ago
Onramp delivery of some crypto assets is delayed - about 2 months ago
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