Outage in MoonPay

Issues loading Bitcoin balances in the MoonPay app

Resolved Major
April 15, 2025 - Started 5 days ago - Lasted about 2 hours
Official incident page

IsDown continuously monitors the MoonPay status page and multiple sources to provide up-to-date information. Check back with us for the latest MoonPay uptime status.

Outage Details

Some users are experiencing an incorrect Bitcoin wallet balance on their MoonPay app. We're investigating the issue and expect balances to show up correctly soon.
Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 04/15/2025 09:26AM

The balance loading issue has been resolved.

INVESTIGATING 5 days ago - at 04/15/2025 07:53AM

Some users are experiencing an incorrect Bitcoin wallet balance on their MoonPay app.
We're investigating the issue and expect balances to show up correctly soon.

Real-time vendor status monitoring for IT and Ops teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3950 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook