Outage in MoonPay

MoonPay App Customers may find it Difficult to Off Ramp

Resolved Minor

May 12, 2025 - Started 12 months ago - Lasted about 1 hour
Official incident page

Incident Report

MoonPay App is having technical problems, as a result, off-ramping crypto within the MoonPay App may error. We're currently investigating the issue, and will provide an update soon.

Latest Updates ( sorted recent to last )

RESOLVED 12 months ago - at 05/12/2025 02:54PM

Our previous technical problem affecting MoonPay App customers off-ramping has now been solved.

INVESTIGATING 12 months ago - at 05/12/2025 02:08PM

MoonPay App is having technical problems, as a result, off-ramping crypto within the MoonPay App may error. We're currently investigating the issue, and will provide an update soon.

Latest MoonPay outages

Maintenance - ApplePay - 5 days ago

Onramp & Offramp delivery of some crypto assets is delayed - 11 days ago

Elevated failure rate on swap transactions - 11 days ago

Column Bank Fraud Group - about 1 month ago

Offramp delivery is delayed - 2 months ago

Never miss outages in third-party dependencies

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook