Outage in MoonPay

Our Ramps are slow to load

Resolved Minor

May 16, 2025 - Started 12 months ago - Lasted 38 minutes
Official incident page

Incident Report

MoonPay On Ramp & Off Ramp are loading very slowly for logged out users. We're investigating actively.

Latest Updates ( sorted recent to last )

RESOLVED 12 months ago - at 05/16/2025 10:53AM

The issue causing MoonPay On Ramp & Off Ramp to load slowly for logged out users has been fixed. Ramps are now operating normally.

INVESTIGATING 12 months ago - at 05/16/2025 10:16AM

MoonPay On Ramp & Off Ramp are loading very slowly for logged out users. We're investigating actively.

Latest MoonPay outages

Maintenance - ApplePay - 5 days ago

Onramp & Offramp delivery of some crypto assets is delayed - 11 days ago

Elevated failure rate on swap transactions - 11 days ago

Column Bank Fraud Group - about 1 month ago

Offramp delivery is delayed - 2 months ago

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