IsDown continuously monitors the MoonPay status page and multiple sources to provide up-to-date information. Check back with us for the latest MoonPay uptime status.
Outage Details
We are currently experiencing delays in our document verification process for new customers. We have identified the cause and are actively working on a resolution. Existing customers are unaffected.
Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 05/22/2025 10:16AM
The previous delays affecting new customer document verification have been resolved. All systems are operating normally.
IDENTIFIED
2 days ago - at 05/22/2025 09:45AM
We are currently experiencing delays in our document verification process for new customers. We have identified the cause and are actively working on a resolution. Existing customers are unaffected.
Latest MoonPay outages
Our Ramps are slow to load - 8 days ago
Infinite loading of settings screen - 12 days ago
MoonPay App Customers may find it Difficult to Off Ramp - 12 days ago
Ethereum Pectra Upgrade - 18 days ago
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