Outage in MoonPay

MoonPay App hanging for some users

Resolved Major
August 04, 2025 - Started 1 day ago - Lasted about 1 hour
Official incident page

IsDown continuously monitors the MoonPay status page and multiple sources to provide up-to-date information. Check back with us for the latest MoonPay uptime status.

Outage Details

We've spotted that something has gone wrong and some users are experiencing their MoonPay App hanging when opening. We're currently investigating the issue, and will provide an update soon.
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 08/04/2025 01:24PM

This issue is now resolved. Effected users will need to close and re-open their app to apply the fix.

MONITORING 1 day ago - at 08/04/2025 12:58PM

This has now been resolved, and we will continue to monitor. Users will have to close and re-open the App to get the latest fix.

IDENTIFIED 1 day ago - at 08/04/2025 12:32PM

We've spotted that something has gone wrong and some users are experiencing their MoonPay App hanging when opening.

We're currently investigating the issue, and will provide an update soon.

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