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Outage in MoonPay

MoonTag Request flow limited availability

Resolved Minor
October 10, 2025 - Started 7 months ago - Lasted about 1 hour
Official incident page

Incident Report

We've spotted that something has gone wrong with MoonTag Request flow. We're have identified it is related to flow property using fixed-rate as the value when fetching pair limits on swaps.xyz v1.
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 10/10/2025 05:56PM

We think the impact from the issue is over.

IDENTIFIED 7 months ago - at 10/10/2025 04:47PM

We've spotted that something has gone wrong with MoonTag Request. We're currently investigating the issue, and will provide an update soon.

IDENTIFIED 7 months ago - at 10/10/2025 04:43PM

We've spotted that something has gone wrong with MoonTag Request flow. We're have identified it is related to flow property using fixed-rate as the value when fetching pair limits on swaps.xyz v1.

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