Some features may be unavailable or degraded

This incident has been resolved.

We are seeing recovery from our third party providers and service is mostly restored. Functionalities which require phone number validation might experience difficulties. We'll keep monitoring.

We are investigating an incident affecting one or more third-party providers, resulting in intermittent errors and elevated latency across parts of our platform. Some features may be unavailable or degraded, including document verification, card payments, and crypto delivery for select currencies. We are working with the impacted providers to mitigate the issue and will share updates as we learn more.

We're aware of customers facing an issue of not being able to complete a transaction using cards. We're investigating the issue.