Outage in MoonPay
Notification & deep-link issues
Resolved MinorIncident Report
We've spotted that something has gone wrong with opening deep-links and notifications. We're currently investigating the issue, and will provide an update soon.
Latest Updates ( sorted recent to last )
RESOLVED
23 days ago - at 11/05/2025 12:12PM
The issue is now resolved.
Customers using the MoonPay App on iOS are advised to update to the latest app version 2.0.26.
MONITORING
23 days ago - at 11/05/2025 08:53AM
We have identified and fixed the issue. We will continue to monitor any impact.
Customers are advised to update to the latest app version 2.0.26.
INVESTIGATING
23 days ago - at 11/04/2025 07:29PM
We've spotted that something has gone wrong with opening deep-links and notifications. We're currently investigating the issue, and will provide an update soon.
Latest MoonPay outages
Elevated API Errors - 7 days ago
MoonPay Support Portal unavailable - 8 days ago
On and Offramp delivery of crypto assets are delayed - 10 days ago
Transaction processing is delayed - 14 days ago
MoonPay App - Issues Sending Bitcoin - 15 days ago
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