Morningstar Outage History

Morningstar Plan Advantage User Experience suffered a complete outage that prevented users from accessing the service. The outage lasted 14 minutes before the technical team identified and resolved the underlying issue. Service was fully restored with normal functionality resuming for all users.

Morningstar Retirement Manager experienced a partial outage that affected user access to the retirement management service. The incident was identified and resolved within 4 minutes with minimal impact to users.