Acknowledgement of Access Issue in Mosaic

This incident has been resolved.

Our team has applied a fix for the issue and are monitoring the results.
Access to the Reports spaces should be restored for all teams

Our Technical team has identified the issue and is working to restore access to the Reports spaces within Mosaic.

In the meantime, if you encounter any difficulties or need further assistance, please don't hesitate to reach out to our Support Team at support@mosaicapp.com.

We have recently been made aware of an issue where some users are experiencing difficulties accessing Reports within our application. We understand the inconvenience and frustration this may cause, and we sincerely apologize for any disruption this may have brought to your activities.

Our technical team is already investigating the cause of this problem and is working tirelessly to rectify the issue as quickly as possible. Our primary goal is to ensure seamless and uninterrupted service to all of our users.

In the meantime, if you encounter any difficulties or need further assistance, please don't hesitate to reach out to our Support Team at support@mosaicapp.com.