Outage in Moveworks
AI Assistant Insights overview page not displaying data
Resolved Major
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Outage Details
We've currently identified an issue where the AI Assistant Insights Overview is not displaying any user interaction data for US region users.
Our engineering team has identified the root cause and is actively developing a fix. We appreciate your patience and will continue to provide updates as progress is made.
Components affected
Moveworks Copilot InsightsLatest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 05/16/2025 07:49AM
The incident has been resolved. We apologise for any inconvenience this may have caused.
IDENTIFIED
7 days ago - at 05/16/2025 06:54AM
We've currently identified an issue where the AI Assistant Insights Overview is not displaying any user interaction data for US region users.
Our engineering team has identified the root cause and is actively developing a fix. We appreciate your patience and will continue to provide updates as progress is made.
Latest Moveworks outages
Potential Impact on AI Assistant Access via Slack - 10 days ago
Entity recognition degradation - 28 days ago
AI Assistant Analytics reporting delay - about 1 month ago
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