Outage in Moveworks
AI Assistant Response Quality Degradation
Resolved Major
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Outage Details
We are currently investigating an issue affecting AI Assistant, which is causing slow response times and timeouts for some users. We understand the impact this has on your operations and are working diligently to resolve the issue as quickly as possible. We will provide updates as soon as more information is available. Thank you for your patience and understanding.
Components affected
Moveworks Next-Generation CopilotLatest Updates ( sorted recent to last )
RESOLVED
25 days ago - at 08/13/2025 04:09PM
This incident has been resolved. Thank you for your patience.
Duration: 7:20 AM PST - 8:18 AM PST
Impacted Region: US
MONITORING
25 days ago - at 08/13/2025 03:23PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
25 days ago - at 08/13/2025 03:06PM
We are currently investigating an issue affecting AI Assistant, which is causing slow response times and timeouts for some users. We understand the impact this has on your operations and are working diligently to resolve the issue as quickly as possible. We will provide updates as soon as more information is available. Thank you for your patience and understanding.
Latest Moveworks outages
Moveworks AI Assistant Failures - 3 days ago
My Moveworks Portal Degradation - about 1 month ago
Moveworks AI Assistant Outage - about 1 month ago
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