Outage in Moveworks

Access Redirect Issue at My Moveworks Portal

Resolved Minor
November 03, 2025 - Started 3 days ago - Lasted about 1 hour
Official incident page

Incident Report

We’re currently experiencing an issue that is affecting My Moveworks Portal access for some users. When attempting to reach {mycompany}.moveworks.com, you may be automatically redirected to {mycompany}.moveworks.com/assistant. What we’re doing: Our team is actively investigating and working to resolve this issue as quickly as possible. In the meantime: Please use the alternate URL to access the portal: {mycompany}.moveworks.com/manage We apologize for the inconvenience and appreciate your patience. We will provide an update as soon as we have more information.

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Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 11/03/2025 06:34PM

This incident has been resolved.

MONITORING 3 days ago - at 11/03/2025 05:54PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 3 days ago - at 11/03/2025 05:16PM

We’re currently experiencing an issue that is affecting My Moveworks Portal access for some users. When attempting to reach {mycompany}.moveworks.com, you may be automatically redirected to {mycompany}.moveworks.com/assistant.

What we’re doing:
Our team is actively investigating and working to resolve this issue as quickly as possible.

In the meantime:
Please use the alternate URL to access the portal: {mycompany}.moveworks.com/manage

We apologize for the inconvenience and appreciate your patience. We will provide an update as soon as we have more information.

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