Outage in Moveworks
AI Assistant on Microsoft Teams Degradation
Resolved MinorIncident Report
We are currently investigating an issue affecting some users who are unable to chat with the Moveworks AI Assistant in Microsoft Teams, although the bot remains reachable in other platforms. Customers are still receiving employee communications and notifications from the bot. We are actively working on a resolution and we will keep you posted with updates as we learn more. We sincerely apologize for the inconvenience caused.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 02/12/2026 08:17AM
This incident has been resolved
MONITORING
3 days ago - at 02/12/2026 06:12AM
A fix has been implemented by Microsoft for the issue, we are continuing to monitor the results.
IDENTIFIED
3 days ago - at 02/12/2026 05:25AM
We have received acknowledgment of the issue from Microsoft and are actively collaborating with them to resolve it. We will share further updates as we have more information.
INVESTIGATING
3 days ago - at 02/12/2026 04:26AM
We are currently investigating an issue affecting some users who are unable to chat with the Moveworks AI Assistant in Microsoft Teams, although the bot remains reachable in other platforms. Customers are still receiving employee communications and notifications from the bot. We are actively working on a resolution and we will keep you posted with updates as we learn more. We sincerely apologize for the inconvenience caused.
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