Outage in Moveworks
AI Assistant Answers Degradation
Resolved MinorIncident Report
We are currently investigating an issue where the assistant is not serving answers from knowledge articles. We will provide updates as the investigation progresses.
Components affected
Moveworks AnswersTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
16 days ago - at 06/05/2026 02:59PM
This incident has been resolved.
MONITORING
16 days ago - at 06/05/2026 02:26PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
16 days ago - at 06/05/2026 01:32PM
We are seeing some improvement, but failures are still occurring. We are actively working on a fix and will continue to provide updates.
INVESTIGATING
16 days ago - at 06/05/2026 01:08PM
We are currently investigating an issue where the assistant is not serving answers from knowledge articles. We will provide updates as the investigation progresses.
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