Outage in Moveworks
Moveworks AI Assistant Failures
Resolved Major
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Outage Details
We are currently investigating an issue affecting some users who are encountering failures or receiving slow responses while interacting with the Moveworks AI Assistant. Our team is actively working to resolve the problem and restore full functionality as quickly as possible. We sincerely apologize for any inconvenience this may cause and appreciate your patience and understanding during this time. We will provide updates as more information becomes available.
Components affected
Moveworks Next-Generation CopilotLatest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 09/04/2025 05:37PM
We are pleased to inform you that the issue affecting interactions with the Moveworks AI Assistant has been fully resolved. We apologize for any inconvenience caused and appreciate your patience and understanding throughout the process.
Thank you for your continued support.
MONITORING
about 1 month ago - at 09/04/2025 05:00PM
We have implemented a fix for the issue affecting interactions with the Moveworks AI Assistant and are observing improvements. Our team will continue to monitor the situation to ensure stability and performance. We appreciate your patience and understanding during this time. Thank you for bearing with us.
INVESTIGATING
about 1 month ago - at 09/04/2025 04:46PM
We are currently investigating an issue affecting some users who are encountering failures or receiving slow responses while interacting with the Moveworks AI Assistant. Our team is actively working to resolve the problem and restore full functionality as quickly as possible. We sincerely apologize for any inconvenience this may cause and appreciate your patience and understanding during this time. We will provide updates as more information becomes available.
Latest Moveworks outages
Forms Ingestion Degradation - 3 days ago
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Ticket Polling Failures - 29 days ago
Issues with Ticketing Actions in Moveworks JIRA Integration - about 1 month ago
ServiceNow KB Articles / Forms Inaccessible in Moveworks AI Assistant - about 2 months ago
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