Outage in Moveworks
AI Assistant Unresponsive in Microsoft Teams
Resolved MajorIncident Report
We are currently investigating an issue where the AI Assistant within Microsoft Teams is not responding to users. Our engineering team is actively working to identify and resolve the root cause. We apologize for the inconvenience and appreciate your patience as we restore full service.
Components affected
Moveworks Microsoft TeamsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 11/18/2025 05:58PM
This incident has been resolved.
MONITORING
6 months ago - at 11/18/2025 03:44PM
we’re now seeing improvements and confirm that the AI Assistant in Microsoft Teams is responding to users again. Our team continues to monitor the situation to ensure full stability and will provide further updates if necessary. Thank you for your patience.
INVESTIGATING
6 months ago - at 11/18/2025 03:04PM
We are currently investigating an issue where the AI Assistant within Microsoft Teams is not responding to users. Our engineering team is actively working to identify and resolve the root cause. We apologize for the inconvenience and appreciate your patience as we restore full service.
Latest Moveworks outages
Embedded AI Assistant Degradation - 17 days ago
AI Assistant Outage on Microsoft Teams - about 2 months ago
AI Assistant Unresponsive in Microsoft Teams (App Store) - about 2 months ago
AI Assistant on Microsoft Teams Degradation - 3 months ago
Issues with AI Assistant responses - 3 months ago
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