Outage in MRI Software

PMX Plug and Pay - Reported Incident - Investigation Underway

Resolved Minor

February 02, 2026 - Started 1 day ago - Lasted about 5 hours
Official incident page

Incident Report

Dear MRI Client,

We are aware of a potential issue which started on 02-Feb-2026 at 20:00 UTC affecting PMX Plug and Pay. Our team is currently investigating to identify the cause and restore normal service as quickly as possible.
Further updates will be posted here as more information becomes available. We appreciate your patience during this time and regret any inconvenience this may cause.

Regards,
MRI Software

Need to monitor MRI Software outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

RESOLVED 1 day ago - at 02/03/2026 03:34AM

Dear MRI Client,
Normal service has now been restored for PMX Plug and Pay.
The issue was fully resolved on 03-Feb-2026 at 03:00 UTC and we will continue to monitor the service closely.

We sincerely apologise for the disruption. We thank you for your patience and understanding.
Regards,

MRI Software

INVESTIGATING 1 day ago - at 02/03/2026 02:32AM

Dear MRI Client,
We are continuing to investigate intermittent errors.

Regards,

MRI Software

INVESTIGATING 1 day ago - at 02/02/2026 10:43PM

Dear MRI Client,
We are aware of a potential issue which started on 02-Feb-2026 at 20:00 UTC affecting PMX Plug and Pay. Our team is currently investigating to identify the cause and restore normal service as quickly as possible.

Further updates will be posted here as more information becomes available. We appreciate your patience during this time and regret any inconvenience this may cause.
Regards,

MRI Software

Latest MRI Software outages

PMX Plug and Pay - Reported Incident - Investigation Underway - 1 day ago

PHA Pro/Assistance Connect Integration Issues Reported - 23 days ago

MRI Engage CRM Email Leads Issue - about 1 month ago

MRI Angus Property Website - Service Unavailable - 2 months ago

MRI ProLease Direct - Performance Degradation - 2 months ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 5450 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook