Outage in MRI Software
Contract Assistance - EMEA - Reported Incident - Investigation Underway
Minor
April 23, 2026 - Started about 21 hours ago
Official incident page
Official incident page
Incident Report
Dear MRI Client,
We are aware of a potential issue which started on 23-Apr-2026 at 16:30 UTC affecting Contract Assistance. Our team is currently investigating to identify the cause and restore normal service as quickly as possible.
Further updates will be posted here as more information becomes available. We appreciate your patience during this time and regret any inconvenience this may cause.
Regards,
MRI Software
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Latest Updates ( sorted recent to last )
IDENTIFIED
about 4 hours ago - at 04/24/2026 02:44PM
Dear MRI Client,
Our technical team is still working on a fix. We will continue to post updates on our progress until the issue is resolved.
Thank you for your patience while we address this.
Regards,
MRI Software
IDENTIFIED
about 9 hours ago - at 04/24/2026 09:32AM
Dear MRI Client,
We have identified the source of the issue affecting Contract Assistance. Our technical team is actively working on a fix. We will continue to post updates on our progress until the issue is resolved.
Thank you for your patience while we address this.
Regards,
MRI Software
INVESTIGATING
about 17 hours ago - at 04/24/2026 01:32AM
Dear MRI Client,
We are currently investigating the source of the issue affecting Contract Assistance. Our technical team is actively working on a fix. We will continue to post updates on our progress until the issue is resolved.
Thank you for your patience while we address this.
Regards,
MRI Software
INVESTIGATING
about 21 hours ago - at 04/23/2026 09:21PM
Dear MRI Client,
We are aware of a potential issue which started on 23-Apr-2026 at 16:30 UTC affecting Contract Assistance. Our team is currently investigating to identify the cause and restore normal service as quickly as possible.
Further updates will be posted here as more information becomes available. We appreciate your patience during this time and regret any inconvenience this may cause.
Regards,
MRI Software
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