Outage in Mulesoft US

Service Disruption: Partner Manager v2 Deployment Failures

Resolved Major
September 03, 2024 - Started 4 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We are aware of a service disruption that may impact you and are currently working on a solution to resolve user impact. During a service disruption, end users may not be able to access the service. We’ll provide an update in 60 minutes or sooner if additional information becomes available.
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 09/03/2024 07:20PM

We’ve confirmed that the solution implemented to mitigate the issue causing the disruption was successful. Engineers have observed that the service is now stable and have declared the incident resolved. Customers should no longer see any impact. We will perform a full investigation of the incident, confirming the technical trigger, the underlying cause, and preventive action to avoid a repeat in the future. We apologize for how you and your business may have been affected by this incident.

IDENTIFIED 4 months ago - at 09/03/2024 07:05PM

We have identified the potential cause of the issue and are working on implementing a fix to resolve the impact to customers. We will provide an update in 60 minutes or sooner if we have more information.

INVESTIGATING 4 months ago - at 09/03/2024 05:59PM

We are aware of a service disruption that may impact you and are currently working on a solution to resolve user impact. During a service disruption, end users may not be able to access the service. We’ll provide an update in 60 minutes or sooner if additional information becomes available.

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