Outage in Mux

Elevated latency on Low Latency Live Streams

Resolved Minor
March 14, 2025 - Started about 2 months ago - Lasted about 2 hours
Official incident page

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Outage Details

Starting at 17:40 UTC we began experiencing elevated latency for some low latency live stream delivery. The team is actively investigating.
Components affected
Mux Video - Live
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/14/2025 09:46PM

This incident has been resolved.

MONITORING about 2 months ago - at 03/14/2025 08:46PM

As of 20:12 UTC, the team has implemented a fix and latency has returned to normal. At this point we expect all low latency live streams to be fully operational.

IDENTIFIED about 2 months ago - at 03/14/2025 08:21PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 2 months ago - at 03/14/2025 08:00PM

Starting at 17:40 UTC we began experiencing elevated latency for some low latency live stream delivery. The team is actively investigating.

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