Outage in Mux
Increased error rates for video ingest and playback for on-demand assets
Resolved MajorIncident Report
We are investigating an issue causing increased error rates for video ingest and playback for on-demand assets.
Components affected
Mux Video - VODNeed to monitor Mux outages?
One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 10/03/2025 03:02PM
This incident has been resolved.
MONITORING
about 1 month ago - at 10/03/2025 02:27PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 1 month ago - at 10/03/2025 02:11PM
We are continuing to work on a fix for this issue.
IDENTIFIED
about 1 month ago - at 10/03/2025 01:24PM
We have identified the issue causing an increase in errors, and are working to resolve the issue as soon as possible.
INVESTIGATING
about 1 month ago - at 10/03/2025 12:55PM
We are investigating an issue causing increased error rates for video ingest and playback for on-demand assets.
Latest Mux outages
EU Data ingest collection issues - 5 days ago
Mux Player embeds increased error rates - 15 days ago
Mux Data Monitoring Latency and Data Loss - 28 days ago
Mux Data monitoring latency - about 1 month ago
The Status Page Aggregator Built for IT Teams
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 4522 services available
Integrations with
