Outage in Mux
Increased error rates for video ingest and playback for on-demand assets
Resolved Major
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Outage Details
We are investigating an issue causing increased error rates for video ingest and playback for on-demand assets.
Components affected
Mux Video - VODLatest Updates ( sorted recent to last )
RESOLVED
10 days ago - at 10/03/2025 03:02PM
This incident has been resolved.
MONITORING
10 days ago - at 10/03/2025 02:27PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
10 days ago - at 10/03/2025 02:11PM
We are continuing to work on a fix for this issue.
IDENTIFIED
10 days ago - at 10/03/2025 01:24PM
We have identified the issue causing an increase in errors, and are working to resolve the issue as soon as possible.
INVESTIGATING
10 days ago - at 10/03/2025 12:55PM
We are investigating an issue causing increased error rates for video ingest and playback for on-demand assets.
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