Outage in Mux
Mux Dashboard unavailable
Resolved MinorIncident Report
Summary AI Generated
The Mux Dashboard at dashboard.mux.com was unavailable for 1.5 hours, displaying exceptions when users attempted to load the page. All other Mux Data and Video services remained operational during the incident. The issue was resolved after implementing a fix and monitoring its effectiveness.
We are currently investigating an issue where dashboard.mux.com is unavailable and may be showing an exception when loaded. All Data and Video services aside from dashboard.mux.com are unaffected.
Components affected
Mux DashboardTrusted by 1000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 04/09/2026 03:49PM
This incident has been resolved.
MONITORING
5 days ago - at 04/09/2026 02:27PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
5 days ago - at 04/09/2026 02:20PM
We are currently investigating an issue where dashboard.mux.com is unavailable and may be showing an exception when loaded. All Data and Video services aside from dashboard.mux.com are unaffected.
Latest Mux outages
video clips audio loss - about 1 month ago
Mux Data Monitoring Issues - about 1 month ago
Delayed video ingest and webhook delivery for some customers - about 2 months ago
Direct upload failures and playback failures for some customers - about 2 months ago
Monitoring dashboard data delayed - 2 months ago
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