Outage in Mux

EU Data ingest collection issues

Resolved Minor

October 31, 2025 - Started 3 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are investigating networking issues resulting in Data collection issues for EU ingest customers from 6:41 UTC until 7:00 UTC.

Components affected

Mux Data - Data Collection

Need to monitor Mux outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

RESOLVED 3 months ago - at 10/31/2025 07:59AM

We have confirmed a transient issue with our cloud service provider from 6:41 UTC until 7:00 UTC for Mux Data collection in the EU. This issue has been resolved.

INVESTIGATING 3 months ago - at 10/31/2025 07:16AM

We are investigating networking issues resulting in Data collection issues for EU ingest customers from 6:41 UTC until 7:00 UTC.

Latest Mux outages

Possible Mux Data historical metrics delays - 10 days ago

Mux Data Monitoring Failing to Load - about 2 months ago

Elevated errors going live - about 2 months ago

Increase in error rates for image delivery - about 2 months ago

Investigating elevated playback errors on Chrome version 141.0.7390.123 and later - 3 months ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 5420 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook