Outage in Mux

Mux Data monitoring metrics incomplete/latent

Resolved Minor
September 05, 2025 - Started about 2 months ago - Lasted about 3 hours
Official incident page

Incident Report

We are seeing intermittent drops in monitoring data starting 15:13 UTC that then fill in over time. We are currently investigating.
Components affected
Mux Data - Data Collection

Need to monitor Mux outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 09/05/2025 08:08PM

This incident has been resolved.

MONITORING about 2 months ago - at 09/05/2025 07:25PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 months ago - at 09/05/2025 06:23PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 2 months ago - at 09/05/2025 05:53PM

We are continuing to investigate where in our pipeline the latency is coming from. Customers will continue to see the leading edge of monitoring data be artificially low and fill in over time.

INVESTIGATING about 2 months ago - at 09/05/2025 05:20PM

We are seeing intermittent drops in monitoring data starting 15:13 UTC that then fill in over time. We are currently investigating.

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook