Outage in Mux

Mux Data monitoring metrics incomplete/latent

Resolved Minor
September 05, 2025 - Started 4 days ago - Lasted about 3 hours
Official incident page

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Outage Details

We are seeing intermittent drops in monitoring data starting 15:13 UTC that then fill in over time. We are currently investigating.
Components affected
Mux Data - Data Collection
Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 09/05/2025 08:08PM

This incident has been resolved.

MONITORING 4 days ago - at 09/05/2025 07:25PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 4 days ago - at 09/05/2025 06:23PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 4 days ago - at 09/05/2025 05:53PM

We are continuing to investigate where in our pipeline the latency is coming from. Customers will continue to see the leading edge of monitoring data be artificially low and fill in over time.

INVESTIGATING 4 days ago - at 09/05/2025 05:20PM

We are seeing intermittent drops in monitoring data starting 15:13 UTC that then fill in over time. We are currently investigating.

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