Outage in Mux

Elevated errors going live

Resolved Minor

December 02, 2025 - Started about 2 months ago - Lasted about 2 hours
Official incident page

Incident Report

Starting around 18:17:00 UTC on December 2nd, we noticed elevated error rates for people attempting to start new live streams. Our team has identified the issue and are working on a resolution.

Components affected

Mux Video - Live

Need to monitor Mux outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

RESOLVED about 2 months ago - at 12/02/2025 09:06PM

This incident has been resolved.

MONITORING about 2 months ago - at 12/02/2025 06:59PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 months ago - at 12/02/2025 06:50PM

Starting around 18:17:00 UTC on December 2nd, we noticed elevated error rates for people attempting to start new live streams.

Our team has identified the issue and are working on a resolution.

Latest Mux outages

Possible Mux Data historical metrics delays - 10 days ago

Mux Data Monitoring Failing to Load - about 2 months ago

Increase in error rates for image delivery - about 2 months ago

EU Data ingest collection issues - 3 months ago

Investigating elevated playback errors on Chrome version 141.0.7390.123 and later - 3 months ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 5420 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook