Outage in Mux
Live Stream Disruptions
Resolved MajorIncident Report
Summary AI Generated
Mux experienced a major incident affecting its Video Live component, during which viewers encountered dropped or interrupted live streams due to an underlying infrastructure issue. The problem was identified and a fix was implemented within approximately 30 minutes of the initial report, with monitoring confirming stability shortly after. The incident lasted roughly 20.6 hours before being fully resolved.
We are investigating an issue affecting live streams. Some viewers may experience dropped or interrupted live streams. Our team has identified the underlying infrastructure issue and is actively working on a resolution. We will provide updates as more information becomes available.
Components affected
Mux Video - LiveTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
9 days ago - at 07/09/2026 02:02PM
This incident has been resolved.
MONITORING
10 days ago - at 07/08/2026 07:57PM
We are continuing to monitor for any further issues.
MONITORING
10 days ago - at 07/08/2026 07:57PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
10 days ago - at 07/08/2026 05:43PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
10 days ago - at 07/08/2026 05:29PM
We are investigating an issue affecting live streams. Some viewers may experience dropped or interrupted live streams. Our team has identified the underlying infrastructure issue and is actively working on a resolution. We will provide updates as more information becomes available.
Latest Mux outages
video live and playback issues - 3 days ago
Video Playback Issues - 4 days ago
Live stream disruptions - 5 days ago
Mux Data beacon collection issues - 16 days ago
Live Stream Disconnects - 22 days ago
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