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MyCase Outage History

Every past MyCase outage tracked by IsDown, with detection times, duration, and resolution details.

There were 53 MyCase outages since April 2020. The 11 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.

Major March 23, 2026

March 2026: Partial Outage- Advanced Tier Search Functionality

Detected Mar 23, 2026 1:21 PM EDT · Resolved Mar 24, 2026 9:19 AM EDT · Duration about 20 hours

Major March 20, 2026

March 2026: Partial Outage - Advanced Tier Search Functionality

Detected Mar 20, 2026 3:03 PM EDT · Resolved Mar 21, 2026 1:55 AM EDT · Duration about 11 hours

Major February 11, 2026

February 2026: 502 Errors

Detected Feb 11, 2026 12:18 PM EST · Resolved Feb 11, 2026 2:07 PM EST · Duration about 2 hours

Major November 19, 2025

November 2025: 500 Errors

Detected Nov 19, 2025 9:07 AM EST · Resolved Nov 19, 2025 9:35 AM EST · Duration 28 minutes

Major October 20, 2025

October 2025: Degraded Performance: 502 Errors & Slowness

Detected Oct 20, 2025 9:04 AM EDT · Resolved Oct 20, 2025 5:22 PM EDT · Duration about 8 hours

Minor September 3, 2025

September 2025: Degraded Search Feature Performance

Detected Sep 3, 2025 1:54 PM EDT · Resolved Sep 3, 2025 6:12 PM EDT · Duration about 4 hours

Minor August 14, 2025

August 2025: Degraded Search Performance

Detected Aug 14, 2025 4:49 PM EDT · Resolved Aug 14, 2025 8:01 PM EDT · Duration about 3 hours

Major July 17, 2025

July 2025: Site-wide outage

Detected Jul 17, 2025 7:30 PM EDT · Resolved Jul 17, 2025 7:49 PM EDT · Duration 19 minutes

Major June 30, 2025

June 2025: Degraded performance - 500 error

Detected Jun 30, 2025 5:19 PM EDT · Resolved Jun 30, 2025 5:34 PM EDT · Duration 15 minutes

Minor June 10, 2025

June 2025: Degraded Search

Detected Jun 10, 2025 11:58 AM EDT · Resolved Jun 10, 2025 12:56 PM EDT · Duration about 1 hour